The Property Explorer has an established Lettings team with a wealth of knowledge and experience which always delivers a consistently high level of service.

We have local based agents in your area to ensure you receive an accurate valuation with the support of an ARLA qualified team on hand 24/7.

  • We guarantee you will always know who you are talking with.
  • You will have a dedicated team.
  • We will take ownership of a problem.
  • You will be kept in the loop.
  • Treating Landlords and tenants as we would wish to be treated are key to successful relationships.

Working hard to give excellent customer service is what has helped us retain our clients over the years and being independent means we can tailor our service to meet the Landlords needs.

We offer competitive rates and a versatile approach which means we can offer traditional or more bespoke packages. We offer an online maintenance reporting tool to Landlords and tenants which allows for video and pictures to be uploaded as well as a language translator and online guide.

We can will deal with Building Management companies, Contractors and insurers but we will always ensure you are kept informed. You can get involved or be as removed as you wish, just tell us what you want and we will get the job done.

Call us today to find out more about our landlord services.

0800 77 232 77

Rachel Burton
Rachel Burton

Running the office team is our Lettings Director Rachel Burton, who has been with the Company for 11 years. She knows what Landlords need! Consistency of a personnel service is key to a good service.

Wendy Ellis
Wendy Ellis

Property Manager Wendy joined the company 4 years ago after 19 years in the banking industry Wendy has a wealth of customer service skills. No job is to small, no request to silly.

Landlord Fees

We believe in complete transparency of all fees that are involved in your property rental. If you have any questions on any of the fees listed below then please call the lettings team on 0800 7723277.

Call us today to find out more about of our landlord fees.

0800 77 232 77

Choose from one of the following Levels of Service offered.

Tenant Find: £800 inc VAT

Collect and remit initial months’ rent received
Agree collection of any shortfall and payment method
Provide tenant with method of payment
Deduct any pre-tenancy invoices
Make any HMRC deduction and provide tenant with the NRL8 (if relevant)

Rent Collection: 7.2% of rent inc VAT

Collect and remit the monthly rent received
Deduct commission and other works
Pursue non-payment of rent and provide advice on rent arrears actions
Make any HMRC deduction and provide tenant with the NRL8 (if relevant)

Fully Managed: 9.6% of rent inc VAT

Collect and remit the monthly rent received
Pursue non-payment of rent and provide advice on rent arrears actions
Deduct commission and other works
Advise all relevant utility providers of changes
Undertake two inspection visits per annum and notify landlord of the outcome
Arrange routine repairs and instruct approved contractors (providing two quotes)
Hold keys throughout the tenancy term
Make any HMRC deduction and provide tenant with the NRL8 (if relevant)

Additional non-optional fees and charges (irrespective of level of service)

Setup Fee (Landlords Share): £180 inc VAT

Agree the market rent and find a tenant in accordance with the landlord guidelines
Advise on refurbishment
Provide guidance on compliance with statutory provisions and letting consents
Carry out accompanied viewings (as appropriate)
Market the property and advertise on relevant portals
Erect board outside property in accordance with Town and Country Planning Act 1990
Advise on non-resident tax status and HMRC (if relevant)

Inventory Fee (landlords share): Varies on property size

Dependent on the number of bedrooms and/or size of the property and outbuildings
Please call the lettings team for a quotation

Additional property inspections and visits: £42 inc VAT

To attend for specific requests such as neighbour disputes; more visits are required to monitor the tenancy; or any maintenance-linked visit

Submission of non-resident landlords receipts to HMRC: £564 inc VAT quarterly

To remit and balance the financial return to HMRC quarterly – and respond to any specific query relating to the return from the landlord or HMRC

Renewal Fee (landlords share): £120 inc VAT

Contract negotiation, amending and updating terms and arranging a further tenancy and agreement

Checkout Fee (landlords share): £ Tenant pays

Agree with tenant check out date and time appointment
Instruct inventory provider to attend
Negotiate with landlord and tenant any disbursement of the security deposit
Return deposit as agreed with landlord and tenant to relevant parties
Remit any disputed amount to Scheme for final adjudication
Unprotect security deposit
Instruct contractors; obtain quotes; organise repairs /replacement/cost of any broken or missing items

Court Attendance: £300 inc VAT per hour